Privacy policy

This policy explains how Hire Local Electrician handles information in connection with our electrician referral service and this website.

Information we collect

When you call us

To connect you with an electrician we typically need your name, phone number, the location or ZIP code where the work is needed, and a description of the work. Calls may be recorded or monitored for quality and training purposes, where permitted by law and with any notice required in your jurisdiction.

When you use this website

This site is served as static pages. The ZIP code coverage checker runs entirely in your browser: the ZIP code you enter is checked against a coverage file downloaded to your device, and the ZIP code you type is not transmitted to us or stored.

Our hosting provider may process standard server request information such as IP address, user agent, and requested URL for security and operational purposes.

How we use information

• To confirm whether we have coverage for your location.
• To connect you with an electrician in our network who serves your area.
• To follow up about a referral, including handling complaints.
• To maintain and improve the service and this site.
• To comply with legal obligations.

Who we share information with

Electricians in our network

To connect you, we share the information necessary for an electrician to contact you and understand the job: typically your name, phone number, location, and the description you gave. Those electricians are independent businesses and are separate data controllers for the information they receive. Their own privacy practices apply to what they do with it.

Service providers

We use third parties for functions such as telephony, call routing, and website hosting. They process information on our behalf and under contract.

Legal

We may disclose information where required by law, or to protect our rights, safety, or property.

We do not sell your personal information, and we do not distribute your details to multiple contractors to bid against one another.

Retention

We keep referral records for as long as necessary for the purposes described here, including resolving disputes and meeting legal and accounting requirements, after which they are deleted or anonymised.

Your choices and rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction or deletion, opt out of certain uses, and not be discriminated against for exercising those rights. Residents of some states, including California, have specific statutory rights.

To make a request, call us on (877) 390-0565. We may need to verify your identity before acting on a request.

Calls and messages

When you contact us and ask to be connected, you are asking us to pass your details to an electrician so that they can contact you about your enquiry. You can tell us or the electrician at any time to stop contacting you.

Cookies and similar technologies

We use strictly necessary storage to make the site function. Where analytics or other non-essential cookies are used, they run only if you have agreed to them in the consent banner shown on your first visit.

Your choice is stored on your own device and is not shared with us as personal data. You can change it at any time:

Change cookie settings

You can also block or delete cookies through your browser settings. Blocking strictly necessary storage may stop parts of the site working, including the ZIP coverage checker.

Children

This service is intended for adults. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy. The date at the top of this page reflects the most recent revision.

Contact

Questions about this policy can be directed to us on (877) 390-0565.